Leadership Development


I can design a bespoke leadership/management programme for you, or I can run a one off session to complement your existing provision.  I focus on developing self-aware and resilient managers, confident in a range of leadership styles, and capable of leading their team through change.  I’m experienced in using a wide range of approaches including personality profiling, 360 appraisals, and action learning, so am able to provide exactly what you need.  Recent assignments include:

University - developing a leadership culture

With my associates I worked with an organisation that is pioneering an innovative model of student services (estates, accommodation, libraries, counselling etc.). The client had recently acquired a number of new staff through TUPE.  

The brief was to work with the Executive Team and their direct reports to develop a more effective and cohesive leadership culture, better able to cope with a rapidly changing environment.

Our integrated programme of individual coaching, group workshops and wider engagement sessions had an effect at both individual and organisational levels.  The benefits seen by our client in the months immediately following our intervention included:

  • The Executive Team has used the work to develop a new business planning process and improve their collective preparation and influence at Board   meetings

  • Establishment of a management forum to allow more operational input into the Executive Teams discussions.  Other measures to ensure more direct communication between the Executive Team and the wider management group.

  • Establishment of showcase sessions, where staff where staff bring the enhancements and innovations they have introduced to the attention of the wider organisation, thereby really living one of the organisations core values.

GP Practices - management development programme

Practice Managers at two neighbouring GP surgeries needed their more senior staff to take on greater responsibility, but they lacked the confidence to do this.   

I ran a programme of six half day sessions for ten participants.  One of the key features of the programme was providing a simple framework and the chance to practice having a ‘courageous conversation’ about performance issues.   We then used an action learning approach to debrief participants after they had the real conversations.

Both clients were pleased with the increased willingness and ability of participants in their management role.  Following the programme they felt they now had management teams committed to moving the Practice forward, freeing them for a more strategic role with the Partners and outside the surgery.


Why not contact me now for a no-obligation discussion about how I can help you can develop your managers?
Call 07827 413963
Email mark@diamondfacilitation.co.uk